Job Title : Floral Designer

Job Overview:
Select floral and foliage necessary for arrangements. Plan arrangements accordingly to client’s requirement or assist customer in selecting design pattern within price guidelines to ensure department’s profitability.

Job Scope:

  • Trim materials and arrange bouquets or other items, care for plants.
  • Handle customer orders
  • Order, receive, and unpack merchandise.
  • Display merchandise and keep displays and shelves full.
  • Care for plants and flowers.
  • Clean and maintain work area, equipment, display cases and shelves.
  • Help other floral department associates assist customers.
  • Knowledge of floral department and its products.

Job Requirements:

  • Secondary/ “O” Level Education
  • Previous floral design training is required with a minimum of two years’ experience
  • Previous floral education and certification is required.
  • Ability to stand for a long hours
  • Manual dexterity to reach low/high storage areas and handle floral merchandise.
  • Finger dexterity sufficient to design arrangements and handle delicate items.
  • Ability to effectively communicate with customers and co-workers

Job Title: Customer Service Officer

Job Overview:
Provide excellent customer service. Respond promptly to and record details of customer enquiries. Handle and resolve issues raised by customers and record details of actions taken.

Job Scope:

  • Deliver a commendable standard of customer service.
  • Develop and execute the plan to maintain good service standard
  • Assigning Job Orders Arrange schedule to drivers and handle dispatch request
  • Handle customer inquiries and resolve customer complaints in an efficiently and professional manner
  • Handle invoicing and prompt submission of reports to Account Dept.
  • General Administrative jobs
  • Filling & keeping proper documentation records

Job Requirements:

  • Minimum 1 year of General Administrative job experience
  • Minimum ‘O’ levels or equivalent in any field
  • Must be Computer literate ( MS Words & Excel, Internet & E-mail)
  • Willing to learn, good attitude
  • Quick thinking & able to handle urgent job orders
  • Good command of written and spoken English and Mandarin