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Privacy Policy

Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data. By using our website, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use
We collect several different types of information for various purposes to provide and improve our service to you.

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you/recipient. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Use of Personal Data
Prince’s Flower Shop Pte Ltd uses the collected data for the following purposes

  • To provide services
  • To fulfil your orders
  • To allow you to participate in interactive features of our service, if any(Etc. promotions, rewards, newsletters and many more)
    Should you choose to opt out, kindly email us at flower@prince.com.sg
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the service
  • To detect, prevent and address technical issues

How do we protect valuable personal data?
Personal data shall be subject to additional safeguards to ensure the data is processed securely. We take steps to ensure data is encrypted when in transit and storage, and access to this data will be strictly limited to a minimum number of individuals and subjected to confidentiality commitments. Access controls within the organisation limit who may access the information.

Transfer of Data
If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including personal data, to Singapore and process it there.
Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.
Prince’s Flower Shop Pte Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Disclosure of Data
Legal Requirements
Prince’s Flower Shop Pte Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Prince’s Flower Shop Pte Ltd
  • To protect the personal safety of users of our service or the public
  • To protect against legal liability

Rest assured, disclosing of personal data will only be allowed after serious, careful and long consideration by Prince’s.

Cookies
We use the following cookies to improve our service to you.

  • Session Cookies: Use to operate our service.
  • Preference Cookies: Use to remember your preferences and various settings.
  • Security Cookies: Use for security purposes.

The purpose of cookies is solely to provide you with the best e-shopping experience when you are with us. For example, Preference cookies is to let our system know that, if you are a returning customer; we can create a personalized shopping experience only for you.

Analytics
We may use third-party service providers to monitor and analyze the user’s use of our website.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites
Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy
We may update our privacy policy from time to time. We will update you of any changes by posting the new privacy policy on this page.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

If you have any questions about this privacy policy, please contact us by email: flower@prince.com.sg

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